[Terre Haute, Indiana] - Diverted River, a leading software integration provider in the location-based entertainment industry, today announced a groundbreaking integration between its Takoha platform and Semnox's Parafait cashless system. This integration marks a significant advancement in creating seamless, unified guest experiences across family entertainment venues.
The integration enables venues using Semnox's widely-adopted cashless system to offer their guests a fully connected digital experience. Through Diverted River's Takoha platform, guests can now create a single venue account, link multiple Semnox cards through a custom-branded mobile app, purchase credits in real-time, and participate in venue-wide gamification features.
"This integration represents a major step forward in modernizing the guest experience at family entertainment centers and solving the long-standing problem for operators - “How can my users create an account with my venue which is stored in my database and how can we associate all their activity data with that account to create a unique gamification system and real-time business analytics " said Zack Johnson, CEO of Diverted River. "By connecting Semnox's robust cashless infrastructure with Takoha's integration platform, we're enabling venues to transform disconnected attractions into cohesive, engaging guest journeys."
Umesh B. Prabhu, Member of the Board at Semnox Solutions, welcomed the integration: "We are excited to work with Diverted River to expand the capabilities of our Parafait system. This collaboration allows our clients to offer their guests enhanced mobile experiences and sophisticated gamification features while maintaining the robust reliability of Semnox's cashless infrastructure. The integration with Takoha demonstrates our commitment to continuously evolving our platform to meet the modern expectations of both operators and their guests."
The partnership represents a significant step forward in the digital transformation of family entertainment centers, combining Semnox's industry-leading cashless payment and access control systems with Diverted River's innovative integration and gamification platform.
Key features of the integration include:
The integration is already delivering results at leading entertainment venues including Sandbox Social and Pinheads, where guests are experiencing the benefits of connected gameplay and unified accounts.
"Implementation can be completed in as little as one month, with Diverted River managing the entire integration process," added Zack Johnson. "Any venue currently using Semnox can take advantage of these enhanced capabilities to create more engaging guest experiences."
For more information about Diverted River’s Takoha platform and the Semnox integration, visit Semnox at IAPPA booth 2036 or visit https://www.divertedriver.com/iaapa2024_case_studies
Diverted River Technology LLC launched its integrated platform as a service, Takoha, in 2022. Co-founders Zack Johnson and Chris Magee, fresh off a successful exit from their esports software company ggCircuit, recognized a critical challenge facing location-based entertainment companies worldwide: disconnected software systems creating disjointed customer experiences. Through strategic partnerships with industry leaders and innovative system integration solutions, Diverted River is breaking down data silos and unifying fragmented guest experiences.
For more information, visit www.divertedriver.com.
Semnox Solutions is a global leader in providing technology-driven solutions for the entertainment and leisure industry. With a strong focus on innovation and customer-centricity, Semnox offers a comprehensive suite of products and services designed to enhance operational efficiency, improve guest experience, and drive revenue growth for entertainment venues worldwide. Semnox’s suite of products is operational at over 2800+ sites spread across 60-plus countries.
